What should be done if wax becomes too thick during the service?

The appropriate action to take if wax becomes too thick during a service is to reheat and stir it gently. Wax can thicken due to cooling; this is a normal occurrence. By reheating the wax, its viscosity can be returned to an optimal state for application. Stirring it gently ensures even heat distribution and helps achieve a smooth consistency, which is essential for effective waxing. This approach allows the technician to continue the service without needing to waste materials or disrupt the flow of the treatment.

Discarding the wax immediately is not necessary, as it can often be restored to a usable condition through gentle reheating. Resuming the service with thick wax could lead to ineffective hair removal or cause discomfort to the client. Mixing wax with water is not advisable because water can negatively affect the performance of the wax, potentially leading to ineffective results or a mess during the application. Thus, reheating and gently stirring the wax represents the best practice in this situation, aligning with techniques used to ensure client comfort and satisfaction.